Do you have questions about refund for return of items to Prints Avenue? On this page, you will fin answers to all your questions about return and refund.
We currently do not have a return policy. However, if you received a broken, damaged, incorrect, or low-quality item, please email us at [email protected], and we’ll assist with a refund or replacement without needing you to return the item. I
If you encounter any issues with your order, such as receiving the wrong custom/size, damaged, chipped, or low-quality items, or if your products haven't arrived and the expected delivery time has elapsed, please don't hesitate to reach out to us thr
Upon completion of the refund process, an email will be sent to you as confirmation of this transaction. Once our agent has verified that the refund has been successfully processed, the refunded amount will typically appear in your payment account wi
After we have initiated the refund from our end, you can expect the refund amount to appear in your payment account within 3-7 business days for PayPal and within 8-15 business days for Credit Card payments. The exact duration may vary depending on y
If you've recently received items that are broken, damaged, incorrect, or of low quality, we will promptly send you a replacement item at no extra cost. However, in certain situations, there may be additional charges associated with the replacement i
If the estimated delivery timeframe is acceptable to you, we will promptly initiate the replacement process. It's important to keep in mind that personalized items require a processing time of 3 to 5 business days. The anticipated shipping duration i
Once the replacement order processing is complete, your item will be prepared for shipment, and a fresh tracking number will be generated for the original order. This new tracking information will be promptly delivered to your email. Please ensure to
The expense associated with a replacement item can vary based on the reason for the replacement. Depending on the circumstances, there may or may not be a fee involved. For more detailed information, please feel free to get in touch with us. It's imp
We are committed to addressing situations where customers receive a product in the incorrect size. In particular, this pertains to products that deviate significantly from the size guide, with a variation of more than 1.5 inches from the standard pro
We currently do not have a return policy. However, if you received a broken, damaged, incorrect, or low-quality item, please email us at [email protected], and we’ll assist with a refund or replacement without needing you to return the item. I