How much does it cost to resend an item?Updated a year ago

The expense associated with a replacement item can vary based on the reason for the replacement. Depending on the circumstances, there may or may not be a fee involved.

• When you've recently received items that are broken, damaged, incorrect, or of subpar quality, we will swiftly send you a replacement item without any additional charges.
• Conversely, if the error is not attributed to us, an additional fee will be necessary. These situations may encompass scenarios like modifying the item's size, swapping it for a different product, or customizing an order.

For more detailed information, please feel free to get in touch with us. It's important to ensure that you attach photos of both the received item and the shipping label. Our team will expediently assess your situation and provide the necessary assistance.