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Please rest assured that subscribing to our newsletters incurs no costs or charges. Feel free to sign up for regular updates on our latest collections and promotions.

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As you open our Home page, you&apos;ll see a pop-up window inviting you to join as a Prints Avenue member and receive a $10 discount. Simply provide your email to stay informed about numerous surprises, promotions, and our newest collections.<img src="https://attachments.gorgias.help/4482/hc/eg0m/screenshot_1-84be189a-4e87-489c-89f9-9628fa1d9a05.png" style="width: 592px;" class="fr-fic fr-dib">

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If you find our frequent updates bothersome, you can easily opt out by clicking the hyperlink &quot;Unsubscribe&quot; found at the bottom of any email you receive from us. This will direct you to a confirmation window where you&apos;ll confirm your request by clicking the Unsubscribe button once more.<img src="https://attachments.gorgias.help/4482/hc/eg0m/screenshot_3-7cc7f4bc-6749-429b-b542-f593005c207c.png" style="width: 375px;" class="fr-fic fr-dib">Upon completion of the process, you will receive an Unsubscribe message as shown below:<img src="https://attachments.gorgias.help/4482/hc/eg0m/screenshot_4-e7cca8de-94ba-4e68-b879-f24e0c71cc5a.png" style="width: 441px;" class="fr-fic fr-dib">

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Why I need to have a Prints Avenue account?

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Account Settings

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Place an Order

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Why my package was returned to sender?

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How to use express shipping service?

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What could be the reason for receiving two distinct tracking numbers for a single order?

Why do my order doesn't arrive in the prescribed time frame?

What to Do If Your Order Faces Delays?

Shipping & Delivery

Understanding Order Cancellations

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Manage & Cancel Orders

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What payment methods do you accept?

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Meta Pay and Reason Why Cannot Make a Payment by Meta Pay

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Tax - Frequently Asked Questions

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Payment & Billing

How do I get a discount code?

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I forgot to enter my discount code?

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Oops, I got the discount code issue

Can I use my coupon with any item?

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Do coupons expire?

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Prints Avenue Coupon Terms & Conditions

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Promotions

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I've relocated and made an attempt to utilize a forwarding service to send my items to my new address, but I haven't received them.

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General Inquiries

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When will I get my replacement item?

How can I check the tracking of the replacement item?

How much does it cost to resend an item?

How can I exchange the size?

What is your return policy?

Refund

Is the mug microwave and dishwasher safe?

Why does my Ornament have a blue side or printing backward?

How to remove the transparent film from acrylic products?

How to wash my t-shirts?

How to clean my stainless steel tumbler?

How to keep my t-shirts from pilling?

How to clean the doormats

What should I do if my doormat is wrinkled?

How to Swipe Your Blanket to Correct Fiber Direction

How do I clean my metal sign?

How do I wash my blanket?

Product Care

Personalized T-shirts

Personalized Blanket

Personalized Mug

Personalized Pillow

Personalized Metal Sign

Doormat

Flag

Tumbler 20oz

Tumbler 30oz

Wine Tumbler

Skinny Tumbler

Triple Can Cooler

Personalized 4-in-1 Can Cooler Tumbler

Personalized Acrylic Tumbler With Straw

Can the wood shaped sign be placed outside?

Can I iron my flag if it is wrinkle?

Is the metal sign weatherproof / waterproof?

How to hang the metal sign?

My pillow came shrink wrapped and is flat. How do I fluff it?

Product Information

How to contact Prints Avenue?

Do you accept personal customized requests?

I’ve received someone else’s order by mistake.

I received the items that are not as described.

The item I receive does not fit

Order Issues