Why my package was returned to sender?Updated 2 years ago

In the event that a delivery cannot be completed for any reason, the item will be sent back to the return address provided. There are several common factors that lead to items being returned to the sender, including:

1. An invalid or incorrect address.

2. The recipient has relocated without providing a forwarding address.

3. The recipient declines to accept the item.

4. Damage occurred to the package during transit.

Before contacting us, please double-check the accuracy of your shipping address as specified in the confirmation email. 

If the shipping address is accurate, please reach out to us, and we will make every effort to resolve the issue for you.

If the shipping address is found to be incorrect, we will require a re-shipping fee to resend your order.