Why is my tracking number not working?Updated a year ago

1. Delayed Tracking Information Updates

• There might be a delay in the immediate update of tracking information for a few reasons. For instance, when a tracking number is freshly generated, it may not have received the most recent updates yet. In some cases, it could take up to 7 days for the tracking information to be fully updated due to the time gap between the scanning process and website updates.
• Additionally, tracking updates may not occur until the package reaches a regional hub close to its destination. Furthermore, while the package is in transit between the originating and destination countries, tracking information may not be refreshed until it enters the destination country.

2. Shipping and Carrier-Related Delays

• Carriers can be subject to various events and conditions that might affect their services in specific areas.
• If your tracking number does not immediately function upon receiving the email confirmation, we kindly request your patience for 3 - 7 days for the tracking information to be refreshed. Should issues persist after this period, please do not hesitate to reach out to us through [email protected].