What could be the reason for receiving two distinct tracking numbers for a single order?Updated a year ago
If you've ever made an online purchase, you may have encountered a situation where you receive two separate tracking numbers for a single order. This can be confusing, leaving you with questions about why this happens. In this article, Prints Avenue will delve into the reasons behind the issuance of multiple tracking numbers for one order and shed light on the factors contributing to this occurrence.
1. Diverse Warehouses or Locations:
The primary reason for this division of shipments lies in the nature of your order, which may consist of multiple items from different manufacturers. Consequently, each item is sent out individually, complete with its unique tracking number assigned by the manufacturer responsible for its shipment.
2. Item Availability:
In cases where certain items within your order are not immediately available for shipping, the retailer may choose to send the items that are ready first in order to expedite the delivery process. Subsequently, the remaining items are shipped separately once they become available. This separation of the order into multiple shipments results in each package having its own distinct tracking number, allowing you to monitor their progress individually.
3. Changes in Shipping Carriers:
Another scenario leading to the receipt of two different tracking numbers occurs when there's a shift in the selected shipping carriers. Retailers may make this transition during the transportation process for various reasons, such as cost savings or specific carrier preferences in certain regions. When a change in carrier occurs, a new tracking number is assigned to the package, resulting in the issuance of multiple tracking numbers for a single order.
To sum it up, receiving two different tracking numbers for a single order typically arises from the order's composition, which includes multiple items from different manufacturers. Each item is shipped separately to ensure efficient order fulfillment and allows for individual tracking of each package. If you have any concerns or questions, please don't hesitate to reach out to us, and Prints Avenue will be ready to provide the necessary assistance.