My pillow came shrink wrapped and is flat. How do I fluff it?Updated a year ago

The pillow delivery you've ordered from us will arrive in two separate packages: one containing the pillow cover and the other containing a vacuum-sealed pillow insert.

Vacuum-sealed pillows are a popular choice for saving space during storage or shipping and for maintaining freshness over time. The absence of air inside the packaging helps prevent the growth of mold, mildew, and other microorganisms. While receiving compressed pillow inserts in a box may initially raise concerns, rest assured they will soon regain their luxurious fluffiness by following the instructions below.

Step 1: Remove the pillow from its packaging.

Carefully use scissors to cut the plastic, taking care not to damage the pillow. Discard any additional packaging components, such as foam blocks or cardboard inserts.

Step 2: Unroll the pillow.

After removing the packaging, unroll the pillow and allow it to expand to its full size. Gentle kneading with your hands can help expedite the process, avoiding forceful actions like stretching or punching.

Step 3: Fluff the pillow with your hands.

Once fully expanded, use your hands to fluff up the pillow. Start at the corners and work towards the center, using your fingers to separate any lumps of filling.

Here are some additional tips for fluffing vacuum-sealed pillows:

• Be patient when fluffing pillows with tightly compressed filling, and be prepared to repeat the process if necessary.
• Avoid applying too much pressure or friction, as this can cause the filling to clump together and create an uneven surface.
• If the pillow is still not as fluffy as desired, using a dryer on a low heat setting can help further fluff it up.

We hope this information proves helpful. Should you have any concerns, please don't hesitate to reach out to us.